By Frank J. Rich
Where would life be without the Internet? How well would we make it to work, or to the trash can outside each day if we didn't put our feet into shoes? How many lives have been saved, crisis averted, schedules met, assurances made, friends connected, products and services found, etc., because of the proverbial "hip cricket" on our person? Desk or desktop, sedan or SUV, train or bus, boat or rail-all are tools we choose to make life more workable, more livable, more productive, more enjoyable, and more promise-filled. The one thing common to all is you, the user of tools, perhaps itself, the greatest tool of all.
According to a recent report by Ernst & Young, the top (3) opportunities today and beyond are: innovation in products, services, and operations; emerging markets; and investment in processes, tools, and training. The obverse side of this coin is called "threats." In unpacking the first the progenitor of all comes clearer into focus. It is the individual.